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Attendees at NRF 2023 broke through
The last few years taught us a lot. Today we’re smarter, faster and more innovative than ever before. We’re no longer just getting through — now’s our time to break through.
Retail’s Big Show is retail’s most important event. With three days of educational programing, an enormous Expo which featured the latest retail solutions, plus an Innovation Lab and Startup Zone that featured breakthrough technology, Retail’s Big Show introduced attendees to the ideas, people and partners that will put them on the fast track to success.
Inspiration that helped attendees break through
Attendees of NRF 2023 learned how to power through challenges, push boundaries and make change from some of retail's most talented leaders in one of our educational programs:
- 50+ NRF-curated keynote and featured sessions led by 170+ industry experts
- 100+ Exhibitor Big Ideas sessions where solution providers shared case studies and product demos
- Food Service Tech Pavilion Stage
- Partner Perspective sessions featured a mix of retailers and solution providers shared valuable insights into future retail trends
Breakthrough technology
Attendees found solutions to help accelerate their retail businesses and achieve their goals for 2023. See the list below for next transformative tech:
- 950+ exhibitors covered more than 300,000 square feet of Expo space
- NRF Innovation Lab featured future-forward tech
- Startup Zone with the newest, most promising companies
- An expanded Food Service Tech Pavilion and Stage
- 5 Exhibitor Big Ideas stages featured vendor case studies
Connections that helped attendees break through
Show attendees had opportunities to reconnect with old friends, meet the people shaping the future and form new partnerships. These opportunities were limitless when the industry's best came together in one place. The list below includes networking events from NRF 2023:
- Opening Party in Times Square
- Retailer Table Talks
- VC Startup Meetups
- Consumer Product Showcase
SESSION TOPICS
Inspiration that helped
attendees break through
Retail's Big Show brought together top minds on critical topics, provided insights and perspectives to set attendees up for success. NRF 2023 sessions spanned across three days and were designed to inspire as well as instruct. They featured leading retail industry leaders from a variety of retail roles, partner companies and more.
The NRF 2024 agenda is in the works!
Below is a list of session topics that led our many discussions during NRF 2023:
Breakthrough experiences
How to make a great impression with every experience
- What brands can learn from the NFT art craze
- How to participate in the explosion of virtual fashion
- Ensuring the metaverse is as inclusive as possible
- How mixed reality offerings can lower budgets and waste
- Blurring the lines between shopping spaces and social clubs
- Building retail opportunities directly into office spaces
- Using in-store space to reduce waste and encourage reuse
Breakthrough operations
How to keep up in a world that keeps changing
- Building AI-centric inventory management
- How to prepare for and protect against the increasing rise in cyberattacks
- Finding innovative ways to ensure overseas manufacturing is ethical and harm-free
- How blockchain technology can help protect you and your customers’ data
- Creating external boards to give underrepresented voices input on key decisions
- How to mobilize your ERG for real change
- Building recommendation models for individual consumers with blockchain
Breakthrough growth
How to take the next step toward the next level
- Balancing brand ambassadors in the age of absurdity
- Exploring the future of brand voice — and brand safety
- The explosion of livestream shopping
- How Google Maps could be your secret superpower for sales
- The on-demand evolution of convenience stores
- Micro-fulfillment centers and the race for instant delivery
- How the future of loyalty programs relies on partnerships
Breakthrough talent
How to prove value to your most valuable asset
- Preparing for a future of ever-increasing freelance staffing
- How saying yes to individualized employee requests can help with retention
- Finding the best ways to communicate in a remote world
- The pros and cons of monitoring employees in a remote world
- Instituting tangible processes that support employee mental health and well-being
- Tying executive pay to DE&I goals
- Understanding the CEO's role in speaking out politically
Breakthrough models
How to reinvent where you’re going by rethinking what you do
- The basics of blockchain and how it applies to your business
- Understanding the tech race for future domination and preparing to participate
- What crypto means for your business
- The meteoric rise of content-to-commerce
- Participating in the resale and thrifting of your own goods
- Why sustainable fashion might be a myth and what to do about it
- How the hospitality industry is radically adapting
Purpose that breaks through
How laying a firm foundation can help you leap forward
- What online fandoms can teach brands about building community
- How activist brands rally customers by speaking their mind
- Exploring the delta between what companies say and what they really do
- Examining the ethics of corporate political donations
- Supporting employee free speech on social media
- The rise of identity-centric brands
- Fighting hate by standing by your company values
Expo programs of NRF 2023
Break time at NRF 2023
Relaxed, refueled and recharged
Music and Massage Lounge
Attendees who visited the lounge heard The Voice, Season 6 finalist perform (11 a.m. – 3 p.m.) coffee-house style for an up close and personal concert experience and enjoyed healthy yet refreshing treats that were available for purchase.
Sweet & Salty Station
Neuhaus Chocolates specialized in layering flavors to create a new delicious treat with every truffle. Attendees received free samples of their gourmet truffles. Other treats to satisfy any craving were also available for purchase.
Sandwich Stop
Grab it and go. The Sandwich Stop specialized in sandwiches and sides. If attendees were looking for breakfast or lunch, they were able to pop by and buy a meal here.
Recharge Station
Need to chill, charge and check emails? This lounge was packed with charging options to accommodate any charging needs, plus food options were available for purchase and a caricature artist for a light-hearted mood lift.
PRODUCT CATEGORIES
- Accounting, Finance and Banking
- Big Data
- Consulting Services
- Consumer Product Showcase
- Customer Service and CRM
- E-Commerce
- Hardware
- Human Resources
- Immersive Technologies
- In-Store
- Information Technology
- Marketing and Communications
- Merchandising
- POS
- Security, Loss Prevention and Asset Protection
- Supply Chain
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